Mousemail™ Privacy and Security Policy
This Privacy and Security Policy is provided for the benefit of existing customers and clients of Safe Communications, Inc. (“Safe Communications”) as well as other consumers and parties who seek information from or about Safe Communications and/or its website(s), particularly www.MouseMail.com (“Website” or “MouseMail.com”).
1. OPENING STATEMENTS
1.1 Our Commitment to Privacy
At Safe Communications, we respect the privacy and the confidentiality of our customers’ information, particularly our customers’ personally identifiable information. We are committed to keeping confidential the personally identifiable information you share with us. This Privacy and Security Policy explains how Safe Communications collects, uses, discloses and protects the information we obtain.
1.2 Applicability of Privacy and Security Policy
Our Privacy and Security Policy applies to all individuals and entities from whom or for the benefit of whom we receive personally identifiable information (also commonly referred to as personally identifying information) (“PII”), whether the PII be collected through our corporate owned websites; traditional mailing and/or faxing channels; telephone or electronic communications; from some other medium; or from our clients. This would include, but not necessarily be limited to, parents, guardians, and children.
2. PERSONAL INFORMATION COLLECTED AND HOW IT IS USED
2.1 Personally Identifiable Information is any information that would, by itself, identify you or tend to identify you as a particular individual or entity. This personally identifiable information may include, but not be limited to, your name, your address, credit card number, bank account information, and/or personal identification number (such as a social security number or driver’s license number).
2.1.1 Personally identifiable information does not include any public information that is readily attainable through federal, state or local public record distribution channels.
2.1.2 Personally identifiable information does not include any information that, by itself, could not identify you as a particular individual or entity.
2.1.3 Personally identifiable information also does not include raw data that becomes aggregated for statistical purposes and cannot, thereafter, be identified with you as a unique individual or entity.
2.1.4 Safe Communications does consider your Internet Protocol (“IP”) address to be PII and will treat it as such.
2.1.5 Of course, the same information applicable to your child would be your child’s PII.
2.2 Information Collected
2.2.1 Safe Communications collects information that is considered personally identifiable information and other information that, by itself, would not be considered personally identifiable information.
2.2.2 When you register for the MouseMail™ service, we collect information submitted by you such as an username and email address. We use this information to identify our customers and send notifications related to the use of the Website and Website Services.
2.2.3 From time to time, we may sponsor a promotion, sweepstakes or contest. Adult users may be asked to provide personal information including, but not limited to, their name, email address, home address or other information, such as answering questions, in order to participate. Unless otherwise indicated in the rules particular to such sponsored program, this information will be used strictly for the purpose of notifying and arranging delivery of promotional items to the winner(s). We will never seek information from a child for purposes of entering the child into a promotion, sweepstakes or contest.
2.3 Collecting and Using Personal Information
2.3.1 Safe Communications will explain how it intends to use personally identifiable information either before it collects the information (such as in this Privacy and Security Policy) or contemporaneously with the solicitation of such information from adult users. Exceptions may exist where the intended use is obvious to a reasonable person. Safe Communications shall not solicit information from children using the Website Services.
2.3.2 Generally, Safe Communications collects personal information when an adult registers with the Website; uses the Website’s products or services; or posts content on the Website. This information is typically limited to an email address, username, password, and any information stored on the Mousemail™ system which resides on our servers.
2.3.3 Apart from a child’s email address supplied by the adult creating the applicable child account, Safe Communications shall only store the communications sent through the Website Services by the child. Additionally, Safe Communications shall store such information until the child deletes such communications from the system. By creating a child account, you authorize Safe Communications to collect the limited information related to the child account and store the child’s communications sent through the Website Services.
2.3.4 We will use the information collected only for the purposes explained to you. Further, we limit the collection of personally identifiable information to only that information which is necessary for the purposes explained to you.
2.3.5 Generally, we use information collected to authenticate and identify those using accounts on the Website and through the Website Services; provide products and services; improve the Website and Website Services; provide support; research; and, anonymous reporting.
2.3.6 Unless we are required to do so by law, we shall not obtain your consent before collecting personal identifying information about you from parties other than Safe Communications. Rather, Safe Communications shall presume that you have previously provided such consent to any such third party from whom Safe Communications obtains such information.
2.3.7 Safe Communications restricts the use of your personally identifiable information to Safe Communications’ personnel and its Strategic Partners.
2.3.8 We shall not sell your personally identifiable information in the normal course of business operations. Should all or any part of Safe Communications’ business operations be sold, this paragraph shall not restrict the transfer of your personally identifiable information as part of the Website sold to a third party.
2.3.9 We may also use the personally identifying information you provide in registering with Safe Communications to let you know of additional products and services about which you might be interested. Safe Communications may also share your personal information with other service providers and businesses that may wish to offer you additional products and services. At this time, Safe Communications does not share information about any children with third parties. Additionally, Safe Communications does not direct advertising or solicitations to child users of the Website Service.
2.3.10 Safe Communications will not disclose any Content created by you or any child using the Website Services.
2.4 Disclosing Personal Information
188.8.131.52 Safe Communications may use PII in the normal course of providing the Website Services; to operate or improve the Website and/or Website Services; to outsource certain services to Strategic Partners; to complete a transaction that has been requested; to develop aggregate information; and/or as otherwise disclosed to you.
2.4.3 Strategic Partners. Safe Communications may employ, engage or retain certain trusted third parties (“Strategic Partners”) to perform functions and/or provide services on its behalf. Safe Communications will share personally identifiable information with these Strategic Partners only to the extent necessary to perform the functions and/or provide the services for which they have been employed, engaged or retained. Safe Communications shall also secure contractual obligations from our Strategic Partners to maintain the privacy and security of the PII shared with them.
2.4.4 Business Transfers. Safe Communications reserves the right to sell, transfer or otherwise share some or all of its assets, including personally identifiable information, in connection with a sale of assets; a merger, acquisition, or reorganization; or, filing for bankruptcy. You will have the opportunity to opt out of any such transfer if the planned processing of your information by the purchaser differs materially from that set forth in this Privacy and Security Policy.
2.4.5 Legal Compliance. Safe Communications may disclose any information about you, the children under your account, and/or Content created by you or the children under your account to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to: (1) comply with an order from a court of competent jurisdiction, regulatory agency, and/or other governmental authority; (2) respond to claims, court orders, or other legal process (including subpoenas); (3) to enforce the terms of this and other Safe Communications’ agreements as well as to protect the property and rights of Safe Communications, its strategic partners or other third parties; (4) to protect, in Safe Communications’ sole discretion, the public or any person from harm; (5) to investigate, prevent, stop, or take other action regarding any action perceived to be fraudulent, illegal, unethical, or legally actionable in Safe Communications’ sole discretion; and/or, generally, (6) to comply with the law.
2.4.6 Notice. Unless restricted from doing so, Safe Communications will attempt to notify you before it releases any of your PII or Content pursuant to (1) and (2) in paragraph 2.4.5. In such cases, Safe Communications will also provide you with general information on how you may seek to block such a release of information and/or direct you to resources that can provide such general information. The provision of such general information to you is not and should not be construed as providing you with legal advice. Additionally, Safe Communications is under no other obligation to assist you in challenging or opposing a release of your information.
2.5 Non-Personally Identifiable Information
2.5.1 In addition to collecting personally identifiable information as previously described, Safe Communications also collects other non-personally identifiable information.
2.5.2 Non-personally identifiable information collected by Safe Communications may be utilized without restriction.
2.5.3 Although non-PII can be used in a number of ways, you can be assured that the use of the non-personally identifiable information cannot identify you and/or the children under your account as a particular individual.
2.5.4 Because non-PII cannot be used to identify you and/or the children under your account, Safe Communications may in its discretion provide non-PII to other persons.
2.6. Information Obtained From Use of Safe Communications’ Websites
184.108.40.206. Cookies can be defined as bits of data stored on your computer that allow website(s) to identify your browser and session.
220.127.116.11. If you reject all cookies, you may not be able to use the MouseMail™ services or products that require you to “sign in” and you may not be able to take full advantage of all offerings.
18.104.22.168. Most browsers allow you to configure it to accept all cookies, reject all cookies, or notify you when a cookie is set.
22.214.171.124. The MouseMail™ site uses its own cookies for a number of purposes including, but not limited to:
A. Requiring you to re-enter your password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents;
B. Keep track of preferences specified by our users while using the MouseMail™ Website;
C. Estimate and report our total audience size and traffic; and,
D. Conduct research to improve the content and services provided on the MouseMail™ Website.
126.96.36.199. Most web browser’s automatically accept and collect Cookies. Depending upon your web browser’s security settings, you may have the ability to reject all cookies.
2.6.2. Browser and Session Information
Safe Communications may collect information about your browser and session at the Website and/or using the Website Services.
2.6.3. IP Addresses
188.8.131.52. Safe Communications maintains a log of Internet Protocol (IP) addresses when the Website and/or any other corporately owned websites have been accessed. An IP address by itself does not allow us to collect additional PII about you.
184.108.40.206. IP addresses may be used for various purposes, including to:
A. Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP;
B. Estimate the total number of users visiting the MouseMail™ website from specific geographical regions.
C. Help determine which users have access privileges to certain content, services or resources offered; and,
D. Monitor and prevent fraud and abuse.
220.127.116.11. OTHER THAN YOUR IP ADDRESS, SAFE COMMUNICATIONS DOES NOT DIRECTLY COLLECT ANY PERSONAL INFORMATION ABOUT YOU UNLESS YOU VOLUNTARILY PROVIDE US WITH THIS INFORMATION.
2.7 Data Retention
2.7.2. The length of time for which Safe Communications retains PII and other information will vary depending on the nature of the services for which the information has been collected and the nature of the information.
2.7.3. Although this period may extend beyond the end of your relationship with Safe Communications, it will be retained for only so long as necessary for Safe Communications to respond to any issues arising from your relationship with Safe Communications.
2.7.4. When Safe Communications no longer needs or requires your personal information, Safe Communications will destroy, delete, erase or convert information to an anonymous form.
2.7.5. Safe Communications may delete stored messages over ninety (90) days old.
2.7.6. Should your account be terminated, Safe Communications may immediately and permanently delete all messages, Content, and records of your account.
3.1. Safe Communications may obtain personal information about you and the children under your account through a variety of sources. For each source or method, the manner of consent may differ.
3.3. For these reasons, unless and until you expressly inform Safe Communications you do not wish your information and/or the information of the children under your account to be used, Safe Communications shall presume it has your consent.
3.5. Where Safe Communications obtains information about a consumer from its customers or other third parties, Safe Communications presumes that the consumer has previously provided appropriate consent to the party from whom Safe Communications obtains the information. In any case, the consumer can be assured that this Privacy and Security Policy applies to any information obtained from a third party.
4.1. Subject to certain limitations imposed by applicable privacy laws, you may request that Safe Communications provide you with a copy of your personal information and/or information regarding how we have used that personal information.
4.2. An adult account holder may request to see any information collected about the children under such account.
4.3. Any requests for access to information should be directed to our Privacy Officer at the contact information provided below.
4.4. We will make every effort to respond to your request in a reasonable timeframe.
4.5. An adult account holder can delete their account and/or any of their child sub-accounts by directly contacting Safe Communications telephonically.
4.6. Though an adult account holder may obtain access to information collected about the children under the account, the adult account holder will not be provided access to the electronic communications sent by any child under such account. Additionally, the adult account holder may not edit any information or Content associated with a child sub-account.
5.1. Safe Communications takes the issue of protecting your anonymity and personal information very seriously. Safe Communications protects the information it obtains about you with appropriate, commercially reasonable safeguards and security measures consistent with standard information practices. These measures include commercially reasonable technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction.
5.2. For security purposes, Safe Communications does not disclose all of its security measures. Be assured that Safe Communications does employ commercially reasonable industry standard measures to protect your information.
5.3. Your password is stored securely using a one-way hash function.
6. DISCLAIMER AS TO THIRD-PARTY WEBSITES
Although our corporate owned websites may contain links to other third-party websites and/or may be advertised on such third-party websites, Safe Communications is not responsible for the privacy practices or the content of such websites and specifically disclaims any such responsibility. Safe Communications does not monitor the privacy practices or content of these websites. If you have any questions about the privacy practices of a website other than a Safe Communications owned website, you need to contact the Privacy Officer of the website about which you have a question.
7. INCORPORATION OF OTHER APPLICABLE TERMS
8. CHILD ACCOUNTS
Users under the age of 18 are prohibited from registering their own MouseMail™ account. Safe Communications requires that an individual creating and/or registering an account, whether for themselves or for a minor child, be 18 or over. As a specific condition of our Terms of Service, you are solely responsible for any and all use of the Website and Website Services by your child.
9. ADDITIONAL INFORMATION
9.1 When you post content on the Website, you have the ability to post content which may include personally identifiable information about yourself. You are responsible for the information you post online or you share with another website that you link to from our website. You do so at your own risk. Safe Communications warns you to be careful in posting information accessible to the public and recommends that all parents and guardians speak to the children about Internet Safety.
9.2 If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties or other unwanted and possibly harmful contact. Safe Communications warns you to be careful in posting information accessible to the public and recommends that all parents and guardians speak to the children about Internet Safety.
10. REVISIONS TO PRIVACY AND SECURITY POLICY
10.2. Safe Communications shall provide notice of such changes by posting the revised policies to the applicable Safe Communications owned websites. As we do not collect email addresses or other contact information from those sending Anonymous Tips, we cannot send direct notification of such changes by emails to those individuals.
10.3. With respect to this Privacy and Security Policy, you should visit our website at www.AnonymousTips.com from time to time to review the then-current terms. At any time, the current-posted policies govern and shall be binding.
For Additional Information or Questions, Contact Our Privacy Officer
Safe Communications has a designated Privacy Officer. If you have additional questions or concerns regarding how Safe Communications is managing or using your personal information, please send your concerns in writing to our Privacy Officer by e-mail at PrivacyOfficer@Safe Communications.com.